Careers

SUMMARY:

The role of the Production Supervisor is to ensure that all aspects of production fulfill the company’s goals.  This means managing both material and human resources to build high quality products that give great value to the consumer while maintaining or increasing profit margin by continual efforts to increase efficiency.  A key theme in Production, as in all departments at Korg, is “Continuous Improvement”.

 

ACCOUNTABILITIES AND RESPONSIBILITIES:

 

Training:

• Train assemblers on all product lines to meet quality control and production pace requirements.

• Assess interns for potential full-time employment.

• Maintain and update build procedures for all products.

Planning, Coordination, and Control of Manufacturing Processes:  

• Allocate weekly/daily labor per management goals.

• Generate and manage daily production schedules.

• Ensure efficiency and adherence to build time standards to maintain labor margins.

• Communicate goals clearly with assemblers and uphold performance standards.

• Maintain real-time visibility of production status by serial number.

 

Quality Control/Production Flow:

• Enforce zero-error tolerance for final QC.

• Maintain organized, traceable production workflows free of bottlenecks.

• Train and qualify QC assistants; conduct frequent spot checks.

• Ensure adherence to SOPs from assembly to final packaging, maintaining safety and consistency.

 

Reporting:   

• Submit weekly reports on assembler pace, QC results, improvement suggestions, scrap rates, and labor efficiency to protect profit margins.

• Promptly report performance or conduct issues for swift corrective action.

 

Facility Maintenance + Management 

• Inspect and report necessary maintenance.

• Maintain clean, organized production and storage areas.

• Optimize assembly and production flow to minimize wasted movement.

• Hold the team accountable for workspace cleanliness.

 

Administrative Tasks:

• Utilize ERP for Production Orders, ensuring proper tracking.

• Convert BOM to Finished Goods and move inventory within ERP to match physical reality.

 

Inventory Management:

• Conduct 10-100% inspections on incoming parts, adjusting based on vendor qualifications.

• Ensure all parts are properly stored and tracked in ERP.

 

REQUIREMENTS / QUALIFICATIONS:

• Proficiency with hand tools and soldering.

• Basic electronics knowledge.

• Strong Microsoft Excel and ERP experience.

• Extreme attention to detail.

• Excellent written and verbal communication.

• Dependable, full-time in-office presence.

• Production environment and management experience.

• Knowledge of the musical instrument industry or musician background is a plus.

 

Salary Range: $65,000-$80,000

 

SUMMARY: 

 

Spector Musical Instruments is looking to add a full-time Operations Assistant to our team in Shokan, NY. Responsible for packing, shipping, and invoicing all instruments produced in the Spector US Custom shop, as well as parts ordered by dealers. This will include specialized computer use for internal systems and those used by our dealer network. This role is also responsible for the ordering and receiving of parts and materials from our vendors and suppliers. Additional responsibilities can include, but are not limited to, photographing basses and the shop for internal documentation as well as social media use, photographing individual top woods for our website/dealer selection, organization of wood library, inventory counting, and interfacing with sales team, marketing team, and dealer network.

 

ACCOUNTABILITIES AND RESPONSIBILITIES:

 

• Carefully pack and accurately ship all instruments produced in the Spector USA Custom Shop and parts ordered by dealers.

• Create sales orders, packing lists, and invoices

• Utilize UPS, FedEx, USPS, and other shipping service sites to create shipping labels

• Maintain and update internal computer systems and those used by our dealer network, ensuring accurate record-keeping and efficient workflows.

• Manage the ordering and receiving process of parts, materials, non-inventory supplies, and accessories from our vendors and suppliers as directed by Custom Shop management

• Capture high-quality photographs of basses, shop interiors, and individual top woods for internal documentation, social media, and website/dealer selection.

• Collaborate closely with the sales team, marketing team, and dealer network to coordinate operations and address any related inquiries or requirements.

• Assist with the organization of the wood library

• Monitor, update and adjust the SMI Configurator system as needed.

• Create new SKUs as needed for Custom Shop ordering

• Physical receipt of goods and processing receipts in internal system

• Maintain physical inventory with quarterly counts

• Other responsibilities as deemed necessary by management 

 

REQUIREMENTS / QUALIFICATIONS:

 

• Computer knowledge – specifically Microsoft 365 (Outlook, Excel, Teams)

• Experience with Microsoft Dynamics a plus

• Bachelor’s Degree preferred and/or 3+ years of relevant work experience 

• Experience with shipping and receiving

• Familiarity with basic business operations

• Strong attention to detail 

• Prompt and professional correspondence

• Ability to multitask and prioritize 

• Excellent communication skills

• Knowledge of electric guitars & basses preferred

 

Salary Range: $18-$22 per hour